I cannot open an .mov video with Quicktime.

I cannot open an .mov video with Quicktime. I can download it, but then Quicktime can't open it. I have not been able to find a 3rd party media player that supports Quicktime. It was created in MailDrop.

MacBook Pro, Mac OS X (10.7.5), Also my iPad

Posted on Jun 28, 2016 12:09 PM

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2 replies

Jun 29, 2016 9:06 AM in response to problemswithquicktime

Hi!

Watching videos is great on the Mac. If you are having problems playing a specific file with your QuickTime app, try using a different version of QuickTime to play it. The link below gives you many options to download and install earlier or later versions of QuickTime depending on which version is needed to play the file:


If QuickTime Player can‘t open an audio or video file


Getting the correct version installed will assist you with playing that .Mov file. Thanks for using Apple Support Communities.

Have a great day!

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I cannot open an .mov video with Quicktime.

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